bji9 Privacy Policy

Introduction

bji9 ("we", "our", "us") is committed to protecting the privacy and security of our players. This Privacy Policy describes how we collect, use, store, and share personal information when you access or use the bji9 platform at https://bji9.org (the "Platform"). This policy applies to all users of the Platform, including registered account holders and visitors who browse without registering.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately. This policy should be read alongside our Terms and Conditions, which govern your overall use of bji9.

Our Core Privacy Commitments

1Information We Collect

bji9 collects personal information through several channels: directly from you when you register, use, or contact us about the Platform; automatically when you interact with the Platform; and from trusted third parties where permitted. The categories of personal data we may collect include:

• Identity Data Full legal name, date of birth, nationality, and government-issued identification number provided during account registration and KYC verification.
• Contact Data Email address, phone number, and residential address in Bangladesh (city/district level such as Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial Data Payment method identifiers (such as your registered bKash, Nagad, or Rocket mobile number), transaction history, deposit and withdrawal records, and account balance information.
• Technical Data IP address, browser type and version, device type, operating system, time zone setting, and pages or features accessed on the Platform, collected automatically via cookies and server logs.
• Usage Data Game play history, betting patterns, session duration, bonus activity, and any communications you send to our support team including chat logs and email correspondence.

2How We Use Your Information

bji9 uses personal data only for purposes that are necessary, proportionate, and lawful. We do not process your data beyond the scope described below:

• To create and manage your bji9 account, verify your identity and age (21+), and provide the gaming and betting services you have registered for.
• To process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, or bank transfer) and maintain accurate financial records.
• To detect and prevent fraud, money laundering, underage gambling, account abuse, and any other activity that violates our Terms and Conditions or applicable Bangladesh law.
• To comply with legal, regulatory, and reporting obligations including anti-money laundering (AML) requirements and any lawful requests from competent authorities.
• To improve the Platform, personalise your gaming experience, and conduct internal analytics that help us understand how players use bji9 so we can make it better.
• To send you account-related transactional notifications (deposit confirmations, security alerts, withdrawal updates) and, where you have consented, relevant promotional offers tailored to Bangladesh players.

3Legal Basis for Processing

bji9 processes personal data only where a valid legal basis exists. The primary legal grounds we rely on are as follows:

• Contractual Necessity Processing required to deliver the services you signed up for, including account management, transaction processing, and customer support.
• Legal Obligation Processing necessary to comply with applicable laws, including KYC/AML regulations and lawful requests from regulators or law enforcement authorities.
• Legitimate Interests Processing for fraud prevention, platform security, and internal analytics where our legitimate interests do not override your rights and freedoms.
• Consent Processing for direct marketing communications, which we only conduct where you have given us clear, affirmative consent. You may withdraw consent at any time.

4Sharing Your Information

bji9 does not sell or rent your personal data. We may share your information with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors Licensed payment service providers including bKash, Nagad, Rocket, and Upay receive the minimum data necessary to process your deposits and withdrawals. All payment partners are contractually obligated to protect your data and may not use it for any purpose other than processing your transaction.
• Game Providers Where required for game functionality (for example, live dealer studios from providers such as Evolution Gaming or Pragmatic Play), limited technical data such as session tokens may be shared. Game providers do not receive your identity or financial data directly.
• Regulatory and Law Enforcement Authorities bji9 may be required by law to disclose your personal data to relevant regulatory bodies or law enforcement agencies. In such cases we will disclose only the minimum information legally required and, where permitted, will notify you of any such disclosure.
• Service Providers Carefully selected technical service providers (such as cloud hosting and cybersecurity vendors) who process data solely on our behalf and under our instructions. All such providers are bound by data processing agreements that reflect the same standards as this Privacy Policy.

5Cookies and Tracking Technologies

bji9 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you between sessions and deliver a consistent experience. We use the following categories of cookies:

• Strictly Necessary Cookies Essential for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without breaking core functionality such as login and checkout.
• Analytics Cookies Help us understand how players navigate the Platform so we can improve page layouts, game discovery, and overall user experience. Data collected by analytics cookies is aggregated and anonymised — it is not linked to your individual account.
• Preference Cookies Remember settings you have chosen, such as language preference and interface customisations, so you do not have to re-enter them on every visit.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect Platform functionality. For more information on managing cookies on your Android or iOS device, refer to your device's browser help documentation.

6Data Retention

bji9 retains your personal data for as long as your account is active and for a period thereafter as required to fulfil our legal and regulatory obligations. For most account data this means we retain records for a minimum of five years following account closure, consistent with anti-money laundering and financial record-keeping requirements applicable in Bangladesh.

Data that is no longer required for any legitimate purpose is securely deleted or anonymised in accordance with our internal data lifecycle procedures. If you request deletion of your account and data, bji9 will process your request subject to any mandatory retention periods that cannot be waived under applicable law.

7Your Privacy Rights

bji9 respects your rights over your personal data. As a user of the Platform, you are entitled to exercise the following rights by contacting our support team:

To exercise any of these rights, please contact our support team with your account details and the specific right you wish to exercise. We will verify your identity before processing any request and will respond within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

8Security Measures

bji9 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and automated fraud-detection systems that monitor account activity in real time.

While bji9 takes every reasonable precaution to safeguard your data, no system is completely immune to security threats. In the unlikely event of a data breach that poses a risk to your rights and freedoms, bji9 will notify affected users as promptly as practicable and take all necessary steps to contain and remediate the incident.

9Children and Minors

The bji9 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data belonging to persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on the Platform, please contact our support team immediately at [email protected] so we can investigate and act without delay.

10Changes to This Privacy Policy

bji9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of the Platform after any update constitutes acceptance of the revised Privacy Policy.

11Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way bji9 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days of receipt.

Email: [email protected]